COVID-19
How we protect ourselves

Measures to protect our guests and employees

The Federal Council has enacted measures to combat COVID-19 – legal requirements such as bans as well as hygiene and behavioural rules. This will protect the safety of the population and further curb the spread of COVID-19. In order to protect the guests as well as the employees at Light Ragaz, the following measures are implemented.

 

Our philosophy

The protection concept is based on personal responsibility and respect of the guests as well as the employees. Our employees have been trained in the use of protective material and are equipped with it.

 

If at any time you feel unsafe or have any questions, our staff on site will always be happy to help.

 

COVID-19 Officer: Rosa El. Ilmer, rosa@lightragaz.com

 

Status: March 2021

Important information

General Information
  • The mask requirement only applies on the bus journey from Bad Ragaz to the Old Bath Pfäfers and back.
  • The distance rule of 1.5 m must be observed.
  • Guests are reminded of the hygiene and protection measures.
  • Guests with symptoms of illness must stay at home.
  • Download and activate SwissCovid App to stop infection chains

Advice from the BAG (Federal Office of Public Health)

 

Information from the Canton of St. Gallen

Measures at the entry
  • Waiting and queuing areas are regulated by means of markings, guidance systems and staff.
  • Hand disinfectant is available
  • Staff will wear a mask during the ticketing checks.

 

Behaviour in the bus - Extra journeys

Journeys not published in the timetable, such as extra journeys with compulsory prior registration of passengers for the event, are subject to the same protection concept as public transport.

  • Masks are compulsory in the vehicles and at bus stops.
  • Observe hygiene rules
  • We increased the cleaning
Behaviour at the Hotel Krone
  • We recommend that you buy your ticket in advance online in our ticket shop.
  • Masks are compulsory in the queuing area.
  • The distance rule of 1.5 m must be observed.
  • The interior rooms are regularly disinfected and cleaned.
Measures at the Light Lounge
  • 1.5 m distance from group of guests to group of guests when queuing for the stands
  • 1.5 m distance from group of guests to group of guests when consuming the food.
  • We adhere to the current regulations of the federal government for catering establishments.
Behaviour on the light tour
  • The distance rule of 1.5 m must be observed
  • Hand disinfectant is available on the entire tour.
    • It is strongly recommended to disinfect hands when touching surfaces.
  • The staff on site regulates the flow of visitors and is available to answer questions
Reimbursement as a result of a pandemic or epidemic

Light Ragaz AG assumes the financial risk of the event based on an officially ordered closure due to a pandemic or epidemic.

In the event of a closure, all ticket purchasers will be contacted directly by the ticketing partner and informed about the refund procedure.

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